Privacy Policy
This policy sets out how Air Arena protect and make use of the information that you give us when you use this website. We take protecting your privacy seriously and, should we ask you to provide information while you are using the website, it will only be used in ways described within this policy. We may change this policy from time to time but the most recent version will always be found on this page.
At Air Arena we respect your privacy and we promise to:
Use your personal information only to provide you with the information you have requested or have agreed to receive.
Keep your data safe and secure and process it in a manner that follows your wishes.
Use cookies and web beacons (but only those which don’t personally identify you) to improve the quality and relevance of the messages we send you.
Assist you to change your mind at any time about the communications you have signed up to receive.
Only disclose your data to third parties for marketing purposes when you have said it’s OK to do so.
What data we collect
We collect your Full Name, Email and Phone on our website Contact Us form. We are the sole owners of the information collected on this site. We only have access to the information you voluntarily give us. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone.
How we use this data
Collecting this data helps us to provide a better experience for all our users and enables us to improve our offering and services.
Specifically, we may use data for the following reasons:
a) Internal record keeping
b) To improve the products and services that we provide
c) To contact you in response to an enquiry
d) To customise the website for you
e) To send you promotional emails about products and offers that we think may be of interest to you
f) To contact you for market research purposes
Cookies and how we use them
Cookies are small files placed on your computer’s hard drive that enables our website to identify your computer as you browse through the site. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit. We may use cookies to analyse data in the following ways:
a) Analyse our web traffic to improve the website structure, design, content and functions.
b) Identify whether you are signed in to our website.
c) Store information about your preferences in order to present you with information you will find more relevant and interesting.
d) Recognise when you return to our website in order to show your relevant content, or provide functionality you used previously. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Controlling personal information
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
a) Opt-in to receive marketing communications from us by email, telephone, text message or post.
b) Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily and notify us by simply sending an email to info@airarena.co.uk We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
Security
Your data is held on servers operated by GoDaddy in the UK, and will be stored under the robust security measures described below. We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other relevant legislation.
Links to other websites
Our website contains links to other websites. However, we have no control of websites outside www.airarena.co.uk. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites and read the site’s data protection and privacy policies fully.
Updating & accessing your information
You have a right under Privacy Shield to see what information we hold about you, subject to certain conditions. If you want to exercise this right, you should make an application to us in writing. We may ask you to provide us with sufficient information so that we can be sure of your identity. If you would like to proceed with a request to see what data we hold about you, please write to:
The Data Protection Compliance Officer
Air Arena, Chichester Gate Leisure Park
Chichester
West Sussex
PO19 8EL
We hope you will benefit from any communications we send to you, but if at any time you change your mind, you may unsubscribe to our email or mobile messaging by following the instructions we give you at the time we broadcast a message to you. If you have given us permission to write to you or to phone you with marketing messages, you may change your mind by writing to:
The Data Protection Compliance Officer
Air Arena, Chichester Gate Leisure Park
Chichester
West Sussex
PO19 8EL
If we do not hear otherwise from you, we will assume that the information you provide to us is accurate and up-to-date and we will continue to use the information to send you any communications you have requested.
